Vendor Resources | Types of Questions | Phone Number and/or Website | Materials |
AFLAC Supplemental Medical Plans | Once enrolled, questions regarding your policy. | To enroll in the AFLAC plans, you may call AFLAC at 1-888-83-AFLAC (23522) to arrange a face-to-face meeting with an agent, or link to the AFLAC enrollment screen via your web-based enrollment. Once enrolled, you may call 1-800-99-AFLAC (23522) www.aflac.com | Accident Indemnity Plan Cancer Protector Plan Hospital Indemnity Plan Personal Recovery Plus Plan |
AST Employee Stock Purchase Plan | View your total shares/balance View Transaction History Sell Shares View Payroll Deduction | 1-866-860-0367 | CareStock Beneficiary Designation Form |
CaremarkBenefits Center (CBC) | The enrollment process, eligibility, or a change in status. General benefit questions. M-F 8:00 a.m. – 5:30 p.m. CT | 1-888-769-1717 Email: CaremarkBenefitsCenter@caremark.com | Beneficiary Designation Form
Affidavit of Domestic Partnership Incapacitated Child Form |
Caremark Prescription Drug Plan | How the Prescription Drug Plan works, claims, etc. | 1-866-284-9226 www.caremark.com | Preferred Drug List PBM Brochure |
CIGNA Dental | How the CIGNA Dental HMO works, claims, locate a provider, request I.D. cards, etc. | 1-800-CIGNA24 www.mycigna.com | Cigna Dental Care Dental Claim Form List of Excluded States Healthy Rewards MyCigna.com Patient Charge Schedule Transition of Care Orthodontia in Progress |
CNALong Term Care Insurance | How the Long Term Care Plan works, claims, premium questions, etc. | 1-877-777-9072 www.ltcbenefits.com Password: caremarkltc | About Long Term Care In order to enroll in this benefit, you will need to logon to the website and download the enrollment forms, then send them directly to CNA. |
Employee Assistance Program | Assistance in handling and coping with everyday issues in both your work and personal life. | 1-800-854-1446 www.lifebalance.net ID: lifebalance Password: lifebalance | Work-Life Brochure EAP Card |
EyeMed Vision Care | Questions relating to your vision care, claims history, and plan design. | 1-866-723-0514 During Annual Enrollment: www.enrollwitheyemed.com/select Once enrolled: www.eyemedvisioncare.com Plan Number: 9679341 | Vision Care Information |
Coventry Member Services | How the Coventry medical/dental plans work, claims, pre-certification, etc. | 1-800-272-8931 www.mycoventryhealth.com Client ID: CMB | Physician Nomination Form Dentist Nomination Form Medical Claim Form Dental Claim Form |
Anthem Blue Cross PharmaCare Employees Only | How the Anthem medical plan works, claims, precertification, etc. | 866-406-0980 www.anthem.com/cvs | |
Anthem Blue Cross PharmaCare Employees Only | How the Anthem medical plan works, claims, precertification, etc. | 866-406-0980 www.anthem.com/cvs | |
Blue Cross and Blue Shield of Rhode Island (BCBSRI) PharmaCare Employees Only | How the BCBSRI medical plan works, claims, precertification, etc. | 800-409-4247 www.BCBSRI.com | |
Fallon Community Health Care PharmaCare Employees Only | How the Fallon medical plan works, claims, precertification, etc. | 800-868-5200 www.fchp.org | |
Hawaii Medical Svs Assoc (HMSA) PharmaCare Employees Only | How the HMSA medical plan works, claims, precertification, etc. | 800-776-4672 www.hmsa.com | |
UnitedHealthcare (UHC) PharmaCare Employees Only | How the UHC medical plan works, claims, precertification, etc. | 800-809-9577 www.myuhc.com |
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Coventry 24-Hour Nurse Line | 24-hour assistance from a registered nurse for general medical questions and/or emergencies. | 1-800-272-8931 | N/A |
Aetna PharmaCare Employees Only | 24-hour assistance from a registered nurse for general medical questions or emergencies | 800-801-3205 | |
Anthem Blue Cross PharmaCare Employees Only | 24-hour assistance from a registered nurse for general medical questions or emergencies | 800-700-0197 | |
Blue Cross and Blue Shield of Rhode Island (BCBSRI) PharmaCare Employees Only | 24-hour assistance from a registered nurse for general medical | 800-409-4247 | |
UnitedHealthcare (UHC) PharmaCare Employees Only | 24-hour assistance from a registered nurse for general medical | 800-809-9577 |
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Coventry FSA Caremark Employees Only | Questions relating to your Health Care and Dependent Care FSAs, and online account balances, claim forms, etc. | 1-800-272-8931 www.mycoventryhealth.com Client ID: CMB Fax claims to 1-724-741-7327 | FSA Debit Card Sample Coventry FSA Brochure Health Care and Dependent Care FSA Claim Form FSA Eligible Expenses |
Altus FSAs Altus Benefit Administrators PharmaCare Employees Only | Questions relating to your Health and Dependent Care FSAs, online account balances, claim forms, etc | 800-371-7542 www.altusbenefitadmin.com |
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Coventry COBRA Caremark Employees Only | Questions regarding COBRA | 1-800-272-8931, or 480-445-6798 www.mycoventryhealth.com Client ID: CMB | |
Altus COBRA Altus Benefit Administrators PharmaCare Employees Only | Questions COBRA for PharmaCare employees | 800-371-7542 www.altusbenefitadmin.com |
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The Principal 401(k) Retirement Savings Plan | Questions about account balances, contributions, account rollovers, etc. | 1-800-547-7754 www.principal.com | |
CVS Future Fund 401(k) PharmaCare Employees Only | Call to initiate loans and distributions. General questions should be directed to the Caremark Benefits Center | (800) 626-401K (4015) www.benefitsweb.com/cvs.html 888-769-1717 M-F 8 – 5:30 p.m. CT |
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Unum Life Insurance, STD/LTD/FMLA Administrator LifeBalance Employee Assistance Program | Questions relating to your STD, LTD, and LTD Buy-Up plans, Parental Leave, and FMLA. | 1-866-779-1041 www.UnumProvident.com | Telephonic Brochure |
Local Human Resources | Questions regarding Tenure Recognition, Bereavement, PTO, Holidays, Floating Holidays, and Jury Duty | Site Specific |
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